terms and conditions
1. SCOPE
These terms and conditions apply to all orders placed through our online shop. Our online shop is exclusively for consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or independent professional activities. An entrepreneur is a natural or legal person or a legal partnership that acts in the exercise of its commercial or independent professional activities when concluding a legal transaction.
2. CONTRACTUAL PARTNERS, CONTRACT CONCLUSION, CORRECTION OPTIONS
The purchase contract is concluded with United Humans of Earth (sole proprietorship).
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained for this purpose during the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive another confirmation by email.
3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE
The language available for the conclusion of the contract is English.
We store the contract text and send you the order data and our terms and conditions in text form. You can view the contract text in our customer login.
4. DELIVERY CONDITIONS
In addition to the stated product prices, shipping costs will be added. Details on the shipping costs can be found with the offers.
We only deliver by shipping. Self-collection of the goods is unfortunately not possible.
We do not deliver to Packstations.
5. PAYMENT
The following payment methods are available in our shop:
PayPal, Klarna, Apple Pay, Google Pay, Credit/Debitcard, GiroPay
6. RETENTION OF TITLE
The goods remain our property until full payment is made.
7. TRANSPORT DAMAGES
If goods are delivered with obvious transport damages, please report such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us does not affect your legal claims and their enforcement, especially your warranty rights. However, you help us to assert our own claims against the carrier or transport insurance.
8. WARRANTY AND GUARANTEES
Unless expressly agreed otherwise below, the statutory liability for defects applies.
For used goods, the following applies: if the defect occurs after one year from the delivery of the goods, the claims for defects are excluded. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from the delivery of the goods.
The above restrictions and shortened periods do not apply to claims due to damages caused by us, our legal representatives, or vicarious agents
- in the case of injury to life, body, or health
- in the case of intentional or grossly negligent breach of duty as well as fraud
- in the case of breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations)
- within the scope of a guarantee promise, if agreed, or
- as far as the scope of application of the Product Liability Act is opened.
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
9. LIABILITY
We are always liable without limitation for claims due to damages caused by us, our legal representatives, or vicarious agents
- in case of injury to life, body, or health
- in case of intentional or grossly negligent breach of duty
- in case of guarantee promises, if agreed, or
- as far as the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations), due to slight negligence by us, our legal representatives, or vicarious agents, the liability is limited to the amount of the foreseeable damage typical for the contract at the time of the conclusion of the contract.
Otherwise, claims for damages are excluded.
10. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (ODR), which you can find here [https://ec.europa.eu/consumers/odr/]. We are not obliged and not willing to participate in a dispute resolution procedure before a consumer arbitration board.